Miguel Diez

Software Engineer

I am developing an XR game for the Meta Quest 2 with an emphasis on STEM subjects and meditation. Wrapped in a story-driven game, the goal of this app is to provide the student with a balanced training in rational thinking via science and math, and self-awareness via meditation and Buddhist philosophy.

Skills: Game Development · Unity · C# · Quest 2 · 3D Modeling

Blockchain Developer

Attracted by the potential positive impact of blockchain technology through its decentralization, inclusivity, and transparency principles, I completed a blockchain development course, gaining expertise in various programming languages, concepts and techniques.

• Implemented EVM compatible smart contracts for a crypto currency and an exchange, as well as a web interface for the exchange.
• Used Solidity for the smart contracts, React, Redux, and Flexbox for the web interface and Node.js, Mocha and Chai for unit testing.
• Created a generative NFT image collection with Solidity contracts hosted on IPFS.

Skills: Solidity · Ganache · JavaScript · Node.js · Mocha · Chai · React.js · Redux.js · CSS Flexbox

Field Service Engineer

Contributed to the well-being of patients by assisting healthcare practitioners with the acquisition, installation, troubleshooting, repair and use of Brainlab medical devices and software.

• Recognized multiple times by my managers for going above and beyond, I contributed to increased customer satisfaction and boosted sales in my region.
• Regional expert for Brainlab's surgical planning viewer for the Magic Leap Mixed Reality headset.

Skills: Image Guided Surgery · Mixed Reality · Mentoring · Troubleshooting

Software Engineer

Designed a STEM education curriculum centered on the characteristics of waves, which incorporated several components such as an iOS application that transforms sound into colors, a Theremin that generates pure frequencies through hand movements, a plasma ball, and diffraction glasses. Undertook independent study of Unity 3D and C# programming languages to develop both 2D and 3D applications.

• Gained additional competencies and investigated imaginative and compelling techniques for instructing children in STEM subjects.
• Built e-commerce websites utilizing Shopify to support both print-on-demand and drop-shipping businesses.

Skills: Unity · iOS Development · Swift (Programming Language) · C#

Project Manager

Collaborated with all relevant project stakeholders, including end-users, distributors, and other involved parties. Developed contingency plans and recommended corrective actions when necessary. Evaluated project and team performance to gauge the effectiveness and identified areas requiring improvement. Incorporated agile methodologies, specifically SAFe 4.0, into the software development process.

• Led successful completion of projects within the established timeline and budget by steering the development of new products, including the initiation phase, team assembly, project planning, and project execution management.

Skills: Project Management · Agile Methodologies · Product Development

Project Manager

• Consulted with architects, equipment planners, surgeons & clinical staff, Biomed, MEP professionals, etc. as matter expert on surgical navigation, iOR environments and OR integration.
• Supported sales through technical quote reviews and other technical advice.
• Arranged and conducted presentations to architects / equipment planners and generated leads for sales.
• Provided expert matter assistance to respond to hospitals RFP's related to OR integration.
• Managed project schedules identifying main milestones and deliverables.
• Built site-specific drawings in AutoCAD and Visio for communication and coordination.
• Supervised site construction and preparation and coordinated installation of Brainlab systems.
• Coordinated training and go-live at customer sites.
• Provided feedback to product and division managers for improvement of products and processes.
• Created and maintained project related documentation in compliance with QM requirements.

Senior Field Service Engineer

• Developed and managed key accounts documenting activities and outcomes at each account.
• Supported pre-sales activities as application expert in presentations, evaluations, and customer meetings.
• Provided feedback to Product Management and R&D based on close interaction with key opinion leaders in the market of surgical navigation.
• Identified hospitals underutilizing installed application and implemented action plans.
• Defined visitation and key account strategy according to the needs of the region.
• Coordinated and executed regional courses acting as mentor for new employees.

Field Service Engineer

• Supported image-guided surgical applications and platforms for neurosurgery, ENT, spine, orthopedics & trauma.
• Conducted on-site clinical evaluations at new and existing customers to demonstrate the use of products and services in order to increase the frequency and quality of IGS product usage.
• Provided on-site guidance and assistance to physicians and OR personnel during surgery.
• Led installations at new and existing customer sites.
• Trained physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services.
• Performed troubleshooting, repairs and preventative maintenance on image-guided platforms.
• Provided telephone "hotline" support, investigating and resolving customer problems.
• Acted as primary customer liaison maintaining contact with customers to asses satisfaction and usage, and facilitated increase of revenue via the sale of service contracts, spare / wear parts, upgrades, etc.
• Contributed to the improvement of product quality by recommending product modifications.
• Attended meetings and trade shows to demonstrate and promote IGS products and services.

Software Engineer

• Worked in the development of a middleware solution for the billing system of a telecom company.
• Wrote technical design documents.
• Developed in Vitria BusinessWare (Enterprise Java Bean).
• Generated scripts for deployment.
• Created deployment guide and release notes.

Software Engineer Intern

• Designed a web application for the management of wireless devices.
• Gathered and analyzed functional and non-functional requirements.
• Modeled web application with UML (Enterprise Architect).

Research Assistant

• Developed algorithms for electroencephalogram (EEG) spectral analysis for the detection of drowsiness in Matlab.
• Collected and analyzed EEG signals from volunteers.